I usually have a great experience with National but this has by far been the worst! There were no vehicles to choose from. A convertible mustang was "cute" to have the first day or two in Key West, but since I was there for work for 2 weeks, something more comfortable and better able to carry my two large suitcases would have been more sufficient. The car was absolutely filthy and had about 15 miles left of gas. I had to fill up immediately leaving the lot. The struggle in getting my luggage in and out of the vehicle was beyond unacceptable. If you're in Key West, you're better off renting a bike or scooter for transportation!
Perfect, knowledgeable, friendly, and quick!!!! Luis is the BEST!!!! I pick National 9 out of 10 times for my rentals. They have never disappointed me and their rates are always the best. I receive all my receipts via email after returning. This location was a pleasure!!
Friendly and customer-centric! The kid that works here (Luis?) is a gem. It's great when a mini-vacation starts and ends with a smile.
The service team at the National Rental Car office in Key West were efficient and friendly. I would highly recommend National in general and this office as well.
Although the rental pickup location in Key West is off-site from the airport, the pickup service was prompt, professional and courteous. The wait at the counter was minimal and the staff were very friendly and professional. We dropped off at Fort Meyers airport and, as usual, the National staff were the outstanding professionals that we have come to know and love. Well done!
National Car Rental is a US Car Rental based in Key West, Florida. National Car Rental is located at 2516 N Roosevelt Blvd, Key West, FL 33040, USA.
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