This place has wonderful customer service. Will go here each time visiting Key West!
Received excellent customer service. They really went above and beyond.
This place is extraordinary! My husband (then fiancée) had secretly done a little research and took me in to have our wedding rings designed by Carl. The experience was fantastic. Carl is a genius! We both immediately felt comfortable...the store isn't too big, the staff (love love love Stephanie) is fun, extremely knowledgeable, and sold the items on their obvious merits (aka no pressure)
I got a beautiful, exceptional emerald and octopus necklace! It sat a little low and snagged a blouse and when Diana called just to follow up and see if I was happy with my purchase she had me send it back and they shortened it at no charge so it now sits perfectly! I highly recommend dealing with them!
It is 100% worth making a trip out to Key West if you're looking for a special piece of jewelry or want to have something designed. It doesn't matter if you want to spend $1,000 or $1,000,000. You won't be disappointed. Emeralds is a very special place.
Carl himself is professional, has a warm manner and exemplary taste, patient, his explanations of the various settings and materials were easy to understand, and he's funny as hell. When I asked for advice concerning diamond grade etc... he did not steer me towards the most expensive, he steered me towards the correct grade for the piece in question. You can trust him. He stuck by all estimates and both rings were completed when he said they would be. Dig me some Carl! They are serious when it comes to making sure their stones are purchased in mines with excellent reputations. The pricing is also VERY reasonable. There's a reason these guys have been in business forever...
Emeralds International has been such a pleasure to work with. I purchased a ring 15 years ago and just recently returned it to them for repair. Carl did such an excellent job, he fully restored it and made my ring look brand new. He and the staff were very kind and helpful and communicated to me every step of the way. They are true professionals and very trustworthy. Thank you so much! I would never hesitate to make a purchase from EI in the future. My ring is gorgeous!
Marcial De Gomar Emeralds International is a US Jewelry Store based in Key West, Florida. Marcial De Gomar Emeralds International is located at 104 Duval St, Key West, FL 33040, USA.
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