5
106 Duval St, Key West, FL 33040, USA
Key West, Florida 33040
+1 305-296-1616

Giant cookies were delicious and the key limeade was the best, prices were a little high for my taste but on a hot day a scoop of their key lime I team really hits the spot.

Massive cookies. Really good cookies at that. They also have key lime pie and ice cream

This place is amazing, delicious ice cream and fudge. The guy at the counter was super friendly and helpful.

Fresh Ice Cream! A sweet treat that wasn't too sweet and overly processed. It will be hard to eat ice cream from the grocery store after eating here. Wow!

If it was possible to put 0 stars, I definitely would. Not only was it terrible customer service, but they were extremely racist. I couldn't even consume what I purchased of how disgusted I felt because of the way I was treated. Pulling up to the cash register, the man didn't even greet me and my cousin, he automatically asked the two WHITE ladies behind me if they were there before us.... automatically assuming we skipped when we sure as hell didn't. Just from this I was already taken aback... but it's okay I let it slide without saying anything. Then he proceeded to be extremely rude to my cousin who had a big order and told my cousin to "just give it all at once" but this man was actually the one who'd leave after my cousin said 1 thing that he wanted. "Oh I'd like a milkshake" he'd leave to go make it. "Oh I'd like a cookie" goes to go get it. He could've just stay put and written down everything my cousin was going to order. He was very nasty and aggressive and rude. Then the other lady working there SKIPPED ME to take care of the two other WHITE ladies. Incredible. After they finally acknowledged me and I payed, the man asked me for my ID. I asked him why and he said because I'm paying for a credit card. I was like no sir this is my debit and I even put in my pin. He still insisted on seeing my ID to "make sure it's really you." Did I look like some kind of crook to him? I cannot even describe with words how terrible this experience was. I was shaking and my heart has never beat so fast. When I tried to address the issues he didn't even want to listen and automatically cut me off half way and said "see you later m'am" after he had told the other two WHITE ladies "have a great day ladies, thank you for your patience" in the sweetest manner with the warmest smile! Crazy how people like this still exist and how they really don't consider the feelings of other people. I am completely dumbfounded. I told him he was a racist and then proceeded to call the cops on me. For what? I payed for my food. I showed him my ID when I didn't need to because I was paying with my debit card. I didn't throw the ice cream to his face (like he deserved it) I threw it away in the garbage. And this guy was the manager he says! INCREDIBLE. I almost started crying, I couldn't believe this racist management.

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Mattheesson S Homemade — Bakery in Key West

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Mattheesson S Homemade

Bakery at 106 Duval St, Key West, FL 33040, USA. Here you will find detailed information about Mattheesson S Homemade: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 12:00 AM
  • Tuesday
    8:00 AM – 12:00 AM
  • Wednesday
    8:00 AM – 12:00 AM
  • Thursday
    8:00 AM – 12:00 AM
  • Friday
    8:00 AM – 12:00 AM
  • Saturday
    8:00 AM – 12:00 AM
  • Sunday
    8:00 AM – 12:00 AM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Florida
Address:
106 Duval St, Key West, FL 33040, USA.
City:
Key West
Postcode:
33040

About Mattheesson S Homemade

Mattheesson S Homemade is a US Bakery based in Key West, Florida. Mattheesson S Homemade is located at 106 Duval St, Key West, FL 33040, USA.


Please contact with Mattheesson S Homemade using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mattheesson S Homemade opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Mattheesson S Homemade

  • Connor
    Added 2015.12.10
    Giant cookies were delicious and the key limeade was the best, prices were a little high for my taste but on a hot day a scoop of their key lime I team really hits the spot.
  • Victoria
    Added 2015.10.14
    Massive cookies. Really good cookies at that. They also have key lime pie and ice cream
  • Cole
    Added 2015.01.26
    This place is amazing, delicious ice cream and fudge. The guy at the counter was super friendly and helpful.
  • Kimberly
    Added 2014.12.11
    Fresh Ice Cream! A sweet treat that wasn't too sweet and overly processed. It will be hard to eat ice cream from the grocery store after eating here. Wow!
  • Olivia
    Added 2013.05.05
    If it was possible to put 0 stars, I definitely would. Not only was it terrible customer service, but they were extremely racist. I couldn't even consume what I purchased of how disgusted I felt because of the way I was treated. Pulling up to the cash register, the man didn't even greet me and my cousin, he automatically asked the two WHITE ladies behind me if they were there before us.... automatically assuming we skipped when we sure as hell didn't. Just from this I was already taken aback... but it's okay I let it slide without saying anything. Then he proceeded to be extremely rude to my cousin who had a big order and told my cousin to "just give it all at once" but this man was actually the one who'd leave after my cousin said 1 thing that he wanted. "Oh I'd like a milkshake" he'd leave to go make it. "Oh I'd like a cookie" goes to go get it. He could've just stay put and written down everything my cousin was going to order. He was very nasty and aggressive and rude. Then the other lady working there SKIPPED ME to take care of the two other WHITE ladies. Incredible. After they finally acknowledged me and I payed, the man asked me for my ID. I asked him why and he said because I'm paying for a credit card. I was like no sir this is my debit and I even put in my pin. He still insisted on seeing my ID to "make sure it's really you." Did I look like some kind of crook to him? I cannot even describe with words how terrible this experience was. I was shaking and my heart has never beat so fast. When I tried to address the issues he didn't even want to listen and automatically cut me off half way and said "see you later m'am" after he had told the other two WHITE ladies "have a great day ladies, thank you for your patience" in the sweetest manner with the warmest smile! Crazy how people like this still exist and how they really don't consider the feelings of other people. I am completely dumbfounded. I told him he was a racist and then proceeded to call the cops on me. For what? I payed for my food. I showed him my ID when I didn't need to because I was paying with my debit card. I didn't throw the ice cream to his face (like he deserved it) I threw it away in the garbage. And this guy was the manager he says! INCREDIBLE. I almost started crying, I couldn't believe this racist management.
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