Need more cleaning and the kitchen is not working very well. My first experienced was better than this one. Thank You
It's your typical resort that is slightly overpriced, but still good value. Beds are good. Appliances & building are not old & run down - but it's not 5 star. If you want luxury, it's not the place. If you want good value, comfort, and a pretty clean environment - this will more than satisfy you.
Absolutely wonderful, I got a two bedroom, living room with kitchen and a spectacular view all for a reasonable price and not to mention the great staff and help desk ,they offer so many things to do if I go back to the keys I'll be sure to book here again
Such a nice place and great staff!! Everyone was so helpful.... can't wait to come back!
Be vary cautious with this company. My reservations were cancelled due to hurricane Irma and they refuse to provide me with a refund due to their hurricane policy. Considering the circumstances and the fact that they were forced to closed I feel they should do the right thing and not just keep my almost $2000. They were impossible to get a hold of and claimed that it was due to everything being down, yet they had plenty of time to update their website and facebook to let everyone know that they were open. Their number was forwarded to the main Vacasa number which can not do anything to help with the Key West rentals. Today the manager, Tanner, called me back and was incredibly unsympathetic. I tried to explain that if situation was on my end, where I could not make it there due to the hurricane on my city (which there was), and not in Key West (in other words they were still open), I would understand they they would still bill me because I did not show up. He could have cared less what I said and with a smug attitude said "I was contradicting myself". I'm not sure how that is the case but he did success in bringing my true feelings out. Any respectable company would have issued a refund in this situation where the city was closed due to a state of emergency.
Sunrise Suites Resort Key West By Vacasa is a US Travel Agency based in Key West, Florida. Sunrise Suites Resort Key West By Vacasa is located at 3685 Seaside Dr #1, Key West, FL 33040, USA.
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