Service was atrocious. Had 90 minutes before sunset and server still couldn't get us out in time. Had to ask for check 3 times after waiting for her to materialize. Food was horrible except wings. I'm in restaurant industry in N Florida. Will never go back.
We came in around 615 p.m. and our server took our drink and food order soon after. Other than that, we received ZERO service. Our server was non existent almost the entire time and another server who serviced the table next to ours wouldn't even glance our way to help. Food was decent, but nothing special. It was also super loud in the restaurant. We live in Key West and will not be going back here.
Place has gone down hill in recent days. It used to be a great location. The turtle race screams "tourist" and takes too much time for nothing. Better chances of winning lotto.
HAPPY HOUR Is a FRAUD. The manager, Dean, knows it! Warn everyone! We ordered in good faith during happy hour and then stayed for dinner and were CHARGED FULL PRICE for our happy hour items. Dean told us that THEIR COMPUTER IS NOT PROGRAMMED TO AUTOMATICALLY PROVIDE THE DISCOUNT! When we asked about it, he mumbled about it being impossible to prove. Wrong! I have our parking receipt! Only then did he seem to want to refund the money. Too late! People need to be warned. Three out of five people are our table got sick after our visit, probably from sharing the overpriced appetizers! Food was only so-so. Not worth it!!!!
Great food ,atmosphere, servers are good, harbor scene . Turtle races Monday, Wednesday, Friday at 7PM long time event each week season permitting. They also have a upstairs bar,called the tower bar which you can get a much better view of the harbor and boats. Great for people watching along the walk way.
Friendly staff and great key west style cocktails, especially the key west margarita! Tower bar at sunset has nice views, well really any time.
Turtle Kraals Restaurant Bar is a US Restaurant based in Key West, Florida. Turtle Kraals Restaurant Bar is located at 231 Margaret St, Key West, FL 33040, USA.
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