Twisted Mac, chicken, and cheese was perfection. No complaints from our group on any of the meals. Sat on the veranda to people watch. Great service and eats here. It's also one of the few more affordable places on Duval. Seating also available inside. Such a stunning building!
Terry Wilbur
Service was good - did need some extra servers as our server was stretched thin. Food-breakfast-was better than expected. Great place to people watch and just enjoy sitting and talking.
The appetizers super combo is excellent but the burgers do not taste like bacon they only know how to sugar
The worst Hard Rock Cafe experience I had. I mean it wasn't that bad, the food and drinks were good, but the service was lacking: the bartender and waiters seemed to not really care about us, kinda if they were annoyed the patrons are there and make them work. Also, beer was served in plastic cups.
I mean, nothing major, but compared to the other Cafes I went to, this one is very behind.
On the other hand, the Shop assistant was the kindest person I have ever met. A public thank you to Steven.
Ps. My wife food was what we were expecting.
My wife and I came in on the 1st of December 2017, she order the Steak and I ordered the combo fajitas and asked for them to be well done the vegetables were not done. When I asked for them to be recooked I received a visit from the manager that stated he can put it in the microwave! I tell him no and he says he will put the skillet on the grill and reheat them that way. When he bring them back out they are still not done. I'll stopped here and just ate the uncooked food with no more complaining.
Hard Rock Cafe is a US Restaurant based in Key West, Florida. Hard Rock Cafe is located at 313 Duval St, Key West, FL 33040, USA.
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