Well, I called in few days in advance took an appointment, so I didn't have to wait because my schedule is pretty tight and I have a lot of things to do. The day comes, and I went to this shop to get an oil change, Steve told me to wait 15 minutes let me finish this car up. I said: Sir I have to take care of my business I will be back in 15 min or less. I came back in 7 min, and I waited in the office for 8 minutes. As he told me I went to him in exact 15 min, he was holding he's head because too many cars came in at once and I politely said, sir, if you are busy, I can come back some other day that totally fine with me. What happened was extraordinary, he responded so rudely when I was nice and polite. Worst experience I have ever had.
My 2002 Porsche boxster had a small electric fire in the dash I figured it would need to be towed to Miami to be repaired but Steve and the crew did an amazing job replacing the fried console and all the wires, he even reprogrammed everything including the keys.
I would definitely recommend this place to anyone needing auto repairs.
Love Steve and Shifting Gears. He always does a great job timely and fairly priced!
Don't use this shop ! I had a awful experience with this guys, I replaced the power steering pump on my Mercedes , paid around $ 800 for that, and next week I came back to them because I had some noise coming from steering, and Steve put some more fluid and said that's what it needed. I brought my car to Mercedes Center in Orlando and they had to change the reservoir for the fluid because it was cracked when was removed and GLUED back! Seriously ? Glue for Mercedes ? I would not recommend them to anyone who cares about their car.
My 2005 BMW Z4 would not start. I had it towed to Shifting Gears and they had it diagnosed and repaired by the next day (new starter and starter circuit). They used OEM parts and charged less than a quote I received from my usual BMW auto repair shop in Miami.
Shifting Gears Automotive is a US Car Repair based in Key West, Florida. Shifting Gears Automotive is located at 5172 US-1, Key West, FL 33040, USA.
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