7
1835 Flagler Ave, Key West, FL 33040, USA
Key West, Florida 33040
+1 305-293-8202

These guys always take care of me and it's the only part store close to Old Town.

I have been shopping there for three years.

Horrible attitudes and nothing but lies about their return policy. I will be filing complaints with their corporate office in Roanoke.

I bought a scooter battery at the Key West store. The battery was dead, absolutely no power. I bought a new battery from another store and went to return the dead battery. The store manager told me they probably sold me a used battery (core). They would not refund my money. Said they would give me a new battery. I already bought a new battery.

Very poor customer service. If i could give a zero rating i would. I will not go back. They lost a good cistomer.

Absolutely terrible service. Worst customer service ever. Brought a battery in that was seven months old told the gentleman I took a taxi to bring it in and exchange it. He said call back in one hour and I'll tell you what's up. Call back asked me to take a cab and once more to give him the receipt that I presented when I dropped off the battery. They do not have the battery in stock and have been asked to take another cab in the morning to pick up the battery! The gentleman without a question is one of the least compassionate unprofessional worst customer service representatives I have ever dealt with. No compassion, no sympathy, and absolutely no help.

Was informed they no longer will test for malfunction lights...making NAPA the better choice for business. Wont be back here

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Advance Auto Parts — Car Repair in Key West

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Advance Auto Parts

Car Repair at 1835 Flagler Ave, Key West, FL 33040, USA. Here you will find detailed information about Advance Auto Parts: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:30 AM – 8:00 PM
  • Tuesday
    7:30 AM – 8:00 PM
  • Wednesday
    7:30 AM – 8:00 PM
  • Thursday
    7:30 AM – 8:00 PM
  • Friday
    7:30 AM – 8:00 PM
  • Saturday
    7:30 AM – 8:00 PM
  • Sunday
    9:00 AM – 7:00 PM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Florida
Address:
1835 Flagler Ave, Key West, FL 33040, USA.
City:
Key West
Postcode:
33040

About Advance Auto Parts

Advance Auto Parts is a US Car Repair based in Key West, Florida. Advance Auto Parts is located at 1835 Flagler Ave, Key West, FL 33040, USA.


Please contact with Advance Auto Parts using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Advance Auto Parts opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Advance Auto Parts

  • Brian
    Added 2016.08.30
    These guys always take care of me and it's the only part store close to Old Town.
  • Gabriel
    Added 2016.02.21
    I have been shopping there for three years.
  • Mary
    Added 2015.06.04
    Horrible attitudes and nothing but lies about their return policy. I will be filing complaints with their corporate office in Roanoke.
  • Blake
    Added 2014.10.04
    I bought a scooter battery at the Key West store. The battery was dead, absolutely no power. I bought a new battery from another store and went to return the dead battery. The store manager told me they probably sold me a used battery (core). They would not refund my money. Said they would give me a new battery. I already bought a new battery.
  • Adam
    Added 2014.07.02
    Very poor customer service. If i could give a zero rating i would. I will not go back. They lost a good cistomer.
  • Xavier
    Added 2013.12.04
    Absolutely terrible service. Worst customer service ever. Brought a battery in that was seven months old told the gentleman I took a taxi to bring it in and exchange it. He said call back in one hour and I'll tell you what's up. Call back asked me to take a cab and once more to give him the receipt that I presented when I dropped off the battery. They do not have the battery in stock and have been asked to take another cab in the morning to pick up the battery! The gentleman without a question is one of the least compassionate unprofessional worst customer service representatives I have ever dealt with. No compassion, no sympathy, and absolutely no help.
  • Claire
    Added 2013.05.02
    Was informed they no longer will test for malfunction lights...making NAPA the better choice for business. Wont be back here
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