Great service and equipment. I called after hours in the off chance they would be open late. I got not inly an answer but she broughy me a stroller right to my hotel! Highly recommended!
Overall, I highly recommend them for anyone wanting to travel lightly to Key West, especially since direct flights apparently only allow one checked bag per person on Delta.
I would give 3.5 out of 5 stars. The gift of fruit, cheese, crackers, pie, and prosecco arrived on time and technically I got what I ordered. However, first time users of this type of service beware: I thought the gift would be in a basket of some sort, but it wasn't. It was just on the bed. Also, the cheese was just regular grocery store shrink wrapped cheddar cheese, so I guess I should have specified the type. Overall the recipient was pleasantly surprised.
As others expressed, fees were unclear until they were billed afterward since no invoice was provided until then. For example, I knew there was a delivery fee based on the feedback and it may have been mentioned but I was not given a written quote or total. Also, what I interpreted as laziness on the invoice almost resulted in a phone call by me to understand the charges. We didn't rent 2 strollers, but we did rent a beach umbrella that had the same rate.
These guys are GREAT!! I am from out of town and have used them for some thank you gift baskets. Very friendly, flexible and creative. Totally my Go To Place when I need to thank someone in the Keys!!
I highly recommend The Hip Tourist, they made a surprise party happen for us, and they were a dream to work with!! Thank you, thank you!!
What they lack in professionalism, they make up for with execution. They made arrangements directly with the AirBnB host to drop off the rentals and made arrangements directly with another party in our group for pickup. All the equipment was in good condition and was everything I expected.
The Hip Tourist is a US Food place based in Key West, Florida. The Hip Tourist is located at 915 Simonton St, Key West, FL 33040, USA.
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