Never had any problems here,but not always up to date with things. Clothing, sportswear not too bad. Tools,hardware spoty. Have always been able to find employees to help with questions, or loading heavy objects in my truck. Auto supply, and service not bad,but could be better. For the only Sears in town it be better.
The only reason I come here is for my boy Tomas. Please give him a raise as soon as possible. He seems to be a top performer at this establishment and I continue to watch him grow every day in to a sharp young man. It is my request that you fix the toilets here. Keep it up Tomas. Keep it up.
The customer service when you call in is awful. I have been transferred nine times within an hour and then hung up on. They schedule appointments that the service people don't show up for. Than told we have to call and talk to the service people.
Car repair nightmare. Brake job took 6 days and required frequent in person visits.
This place has
pillows, linens, appliances, clothing, lawn equipment, and knowledgeable staff. It is the first place I stop when looking for something specific.
No customer service at the store. My husband went in to get a filter for our new refrigerator that we just purchased a week before Irma at the Sears store here in Key West. The fortyish overweight 5 foot eight with glasses an appliance employee was pounding on the key board and did not even acknowledge my husband when he tried to talk to him and ask him a question. Finally after my husband walked away and said he looked like he was too busy. He yells what kind of refrigerator.
For our next appliance or anything we will go anywhere but Sears to purchase it.
Sears is a US Department Store based in Key West, Florida. Sears is located at 3200 N Roosevelt Blvd, Key West, FL 33040, USA.
Please contact with Sears using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sears opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Department Store in Key West