I've stayed here before, however I will not stay here again. I would not recommend staying here total invasion of privacy, lack of trust.
The breakfast is good and staff is nice. But that's it. The beds are made really late not to mention hard. When you com back to power up for the second half of the day. You don't have the beds made or clean towels. Three of our nights we had to ask for towels. They made the bed and didn't leave any towels. And you can forget about walking barefoot in the room. The floors are dirty and they don't move the beds to clean so it is very dirty around the beds. The rooms are a bit small. I have a playpen and I needed to move the beds a little. When I did I had to clean the floor a lot. I can't believe how dirty it was. The biggest problem was with the pool. We came for the pool and didn't even stay in it for more then 10 minutes. It is ICE COLD they keep it cool with chillers. The drink I got at the bar was not as cold as the pool. I like a cold pool but this was an ice bath my 9 year old was only able to stand it for a little bit and my toddler cried and was never able to deal with the cold temperatures and he loves the water. I wish I would have known this before booking the room. I would rather have a smaller pool that my kids and I can use than a pretty cold one that I can only look at. I give it 2 stars and I think I'm being nice. If you can't take a shower at 4pm with a clean towel or go in the pool because it's ice cold what good is it for. Next time we will book a different place with better housekeeping and a pool we can use.
I booked the hotel because it had three things I was looking for: breakfast, tile floors in the room and pool with shade. The breakfast is honestly amazing and constantly being replenished. The room is very small for my family of 4, even with the full beds instead of the usual queen. We had to move the bed to fit the playpen and the floors were dirty. Housekeeping came so late everyday, like at almost 5pm, and 3 nights out of 5 we had to ask for towels because they were not replenished. The pool is gorgeous, and so cold no one is ever really in it. At first I thought the hotel was empty because no one was in the pool. Then I realized it's so cold no one will go in! I am so disappointed in this stay. Gorgeous place, friendly staff; can't get a good use of the facility.
Very nice employees and really good vibe. Bar and pool area are great to hang out and chill. Rooms are clean and comfortable. This has to be one of the better stays I've had in hotels.
Nice hotel across from water on Roosevelt. Nice staff and business center is small but you do not need a room key to use their computer, printer or internet services. Bathrooms are very clean and convenient. Stairs make it harder to access for handicapped but there is more entrances from covered garage to accommodate.
Very disappointed with service. The bed sheets are not changed, don't know why the walk around with a cart with sheets on it. I brought my own towel from home a yellow and white, housekeeping took it. The elevator smells like a sewer runs under it. Room doors don't close properly doors stay open or unlocked. Housekeeping does a bad job of cleaning, some coffee spilled on the floor, it left a sticky area, (you know what I mean), still there. They definitely go through your bags. My drone bag zipper was not like I left.
Fairfield Inn Suites By Marriott Key West is a US Bar based in Key West, Florida. Fairfield Inn Suites By Marriott Key West is located at 2400 N Roosevelt Blvd, Key West, FL 33040, USA.
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