Have used them the last 3 years and they have always done a great and detailed job which I appreciate because my taxes are slightly more complicated than average. The receptionist has always been nothing but nice to me and was great about giving me call backs.
Called the business for tax assistance and was advised that they could provide the service needed. I explained that all I needed was the service and question and was assured that it would not be a problem. Rushed into the business to have this done except when I got there the story had changed, they could provide the service but only if I had them prepare other services for me. I believe the UCC (Uniform Commercial Code) highlights this as textbook "Bait and Switch" and is very frowned upon. At the end of the day I decided that if these people are willing to run their business so unethically they probably dont adhere to GAP (General Accounting Principles) and they are not the sort of business I want to place my business, confidence, trust, and security in.
I Have used this office since 2010. It seems to get more disorganized every year. I have an 11:00 appointment that I showed up early for. It is now 11:25 and I am still waiting. I will not be coming back here next year.
H R Block is a US Accounting firm based in Key West, Florida. H R Block is located at 1119 Key Plaza, Key West, FL 33040, USA.
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